The Financial Conduct Authority (FCA) has fined TSB Bank plc (TSB) £10,910,500 for failing to ensure customers who were in arrears were treated fairly.
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TSB has announced a further 10 branch closures across Scotland, as part of a larger operational overhaul comprising 36 bank branches closures and 250 job cuts.
TSB, in association with Fintech Scotland, has opened up application submissions for fintechs to participate in its third annual TSB Innovation Labs programme. Housed in TSB's Edinburgh Technology Centre on George Street, this initiative seeks to strengthen the fintech sector.
For the first half of 2023 TSB has reported a significant rise in pre-tax profits, reaching £147.9 million, a 43.7% increase compared to £102.9m in the first half of 2022. The income increase of 11% to £584.5m is mainly attributed to the higher interest rate environment, somewhat o
First-time buyers in Scotland paid less for a deposit in Q1 than the last three months of 2022, according to new data from TSB.
Recent TSB data analysis revealed a significant increase in gambling transactions among its customers between 2020 and 2022. The number of customers making more than four bets a day surged by 45%, with 8,100 customers engaging in this behaviour. The number of people gambling for more than four days
Carlos Abarca, former chief information officer (CIO) at TSB Bank, has been personally fined £81,620 in an unusual move by the Bank of England's Prudential Regulation Authority (PRA) for inadequately managing an IT migration that led to massive disruptions for millions of customers.
The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have fined TSB Bank (TSB) a total of £48,650,000 for operational risk management and governance failures, including management of outsourcing risks, relating to the bank’s IT upgrade programme. Technical
Six-in-10 adults in Scotland are finding keeping up with repayment of bills and credit commitments (including interest payments) a financial burden, according to new datafrom TSB.
TSB has warned of a rise in cost-of-living scams, as accompanying research revealed that a £500 fraud loss would leave three fifths of households struggling to afford food for over a week.
TSB Bank plc announced its 2022 half-year results reporting a £102.9 million statutory pre-tax profit for H1. TSB's statutory pre-tax £102.9m profit increased from £42.9m for the same period in 2021. This comes during an economically challenging time for many of its customers.
Increases in the cost of living have led to more financial difficulties with 85% of surveyed individuals having said they are worried about their personal finances and, some are expecting to save less or stop saving at all towards their short and long-term savings goals, or are cancelling or d
In collaboration with FinTech Scotland, TSB is launching an innovation lab “TSB Labs” in Edinburgh, inviting fintech small and medium enterprises (SMEs) to work together and address relevant customer challenges.
The board of TSB has announced the permanent appointment of Robin Bulloch as CEO. Mr Bulloch has led TSB on an interim basis for the past four months, and prior to that was chief customer officer. He has a strong track record in retail banking spanning over four decades.
With impersonation fraud accounting for a third (33%) of TSB fraud cases since the start of the year, TSB has revealed the most impersonated companies behind the attacks, to help households avoid prolific scams as the cost-of-living bites. TSB categorises impersonation fraud as an attack in which a