Ipsos MORI



Monzo, First Direct and Starling Bank reign supreme in latest UK banking service survey

Monzo, First Direct and Startling Bank have been listed as the best providers of personal current accounts in the UK in terms of overall service quality.

Published 16 August 2021

Demand for small business finance exceeds the level of supply across Scotland, study finds

Smaller businesses in Scotland are likely to struggle to access the level of funding and investment needed to support growth, according to a new survey published by the British Business Bank.

Published 15 July 2021

Monzo ranked number one bank for customer service in UK

Online bank Monzo has topped the charts for customer service amongst UK banks in the latest Ipsos MORI Personal Banking Service Quality survey.

Published 17 August 2020