Banking and credit card providers attracted six times more complaints than the average across all other financial services sectors, according to new analysis. Analysis by Huntswood, a subsidiary of ResultCX, found the average number of complaints handled over six months was 15,360 for organisations
Fca
Young investors trust AI tools more than TV or influencers, according to new research. Data from the Financial Conduct Authority (FCA) found that 56% of 18-40 year-olds who own or are considering investments trust AI tools, compared with 47% for TV and radio, 46% for news media (down one percentage
Aberdeen Investments has proposed to investors combining its abrdn Real Estate Fund (aREF) and the abrdn Real Estate Feeder Fund with the abrdn Global Real Estate Fund (GREF) to create a flagship global hybrid real estate fund with more than £700 million in assets under management. The proposa
The Financial Conduct Authority (FCA) has been urged to overhaul self-invested personal pension (SIPP) data practices and coordinate with HMRC and the DWP to address systemic blind spots. The watchdog's proposals follow 22 SIPP operator failures between 2011 and 2023, that left investors with £
The Association of Investment Companies (AIC) has called on the Financial Conduct Authority (FCA) to reform its listing rules "exposed" by activist investor Saba Capital. The AIC proposed that when a substantial shareholder seeks to take control of the management contract of an investment trust, thi
Legal & General has strengthened its board with the appointment Kirsty Cooper CBE as an independent non-executive director. Ms Cooper will stand down as a director of Scottish Widows on October 31 before taking her new role as group remuneration and group enterprise transformation committees &nb
Transaction reporting requirements become smarter, simpler and more proportionate under new rules from the Financial Conduct Authority (FCA).
The Financial Conduct Authority (FCA) has published a package of reforms designed to improve transparency, strengthen access to market-wide information and support confidence in UK equity markets.
The Financial Conduct Authority (FCA) has declared an encouraging start to its five-year strategy to protect consumers while supporting growth.
The Financial Conduct Authority (FCA) is proposing changes to listing rules for investment trusts which will strengthening shareholder protections. The suggested reforms come in the wake of Saba Capital’s successful ousting of the board of Edinburgh Worldwide Investment Trust in April, replaci
Regulated firms across the financial services sector face renewed scrutiny over misleading online content, as the Financial Conduct Authority (FCA) cracks down on two fronts – deceptive car finance claims adverts and inauthentic customer reviews.
Investment firms could save around £20m a year under new proposals from the Financial Conduct Authority (FCA) to simplify climate reporting for investment products. The FCA estimates it could deliver these savings by replacing detailed product-level reports based on the Task Force on Cli
The Financial Conduct Authority (FCA) has warned financial firms that further action is required to prevent sanctions breaches, despite noticeable progress being made across the industry.
The financial services watchdog will hold its annual public meeting in Edinburgh for the first time as it seeks to raise its profile in Scotland.
Fast‑growing and innovative financial services businesses can now apply for more support to help them grow. The FCA’s Scale-up Unit provides tailored support to firms, helping them navigate regulation so they can scale sustainably. The unit is now open to solo-regulated firms to apply.
