RSM: Scotland’s mid and luxury hotel markets benefit as consumers trade up

RSM: Scotland’s mid and luxury hotel markets benefit as consumers trade up

The Caledonian Edinburgh (credit: George Iordanov-Nalbantov)

Scotland’s mid market and luxury hotels have continued to experience robust growth, as the cost-of-living dissipates and consumers upgrade their choice of hotel, with the budget market being hit the hardest, according to the RSM Hotels Tracker: Focus on Asset Classes.

The data, which is compiled and produced by Hotstats and analysed by RSM UK, shows occupancy of Scotland’s mid market hotels rose from 74.9% in 2023 to 78.5% in 2024. Luxury hotels remained consistent year-on-year at 69.8%, whereas budget hotels fell from 81.2% in 2023, to 77.6% in 2024.

Average room rates of luxury hotels jumped from £275.71 in 2023 to £287.79 in 2024. Mid market hotels also saw room rates increase from £111.68 to £124.59. Rates for budget hotels rose slightly from £100.40 in 2023 to £106.23 in 2024.



Gross operating profits (GOP) per available room of luxury hotels in Scotland were up from £106.76 in 2023 to £123.81 in 2024. Mid market GOP increased from £38.92 to £49.74, whereas budget hotels saw flat growth from £41.51 to £41.72 for the same period.

Stuart McCallum, partner and head of consumer markets in Scotland at RSM UK, said: “Scotland’s luxury and mid market hotels were the big winners across hotel classes in 2024, at the expense of budget hotels.

“As the cost-of-living pressures eases, tourists have had more disposable income, so we’ve seen a shift towards high-end, quality experiences, boosted further by the introduction of direct flights to Edinburgh from the US and Dubai.”

RSM: Scotland’s mid and luxury hotel markets benefit as consumers trade up

Stuart McCallum

Mr McCallum continued: “Scotland is becoming established as a luxury travel destination, with ongoing investment in sites such as Cromlix House to enhance its food and drink offering alongside quality service and facilities.

“The 2025 Michelin Guide Ceremony was also held in Glasgow last month, demonstrating the country’s commitment to world-class hospitality and the direction of travel for tourism in Scotland.

“The Glenturret epitomises this with a fantastic guest experience supported by them retaining two Michelin stars. Whisky also continues to be a driver for luxury travel across Scotland. In the mid market, we’re seeing similar investment as businesses focus on providing good quality accommodation nearby key locations including the OVO Hydro.”

He added: “There are still some challenges for the hotel industry heading into 2025. With consumers now more willing to spend more money on high-end, quality experiences, budget hotels are feeling the squeeze of falling occupancy rates, which they rely on to offset operating costs.

“There are also the incoming cost pressures from increasing labour costs, which will impact cashflow this year. However, as consumers expect a certain level of service in mid market and luxury hotels, reducing staff may not be an option. Hoteliers therefore need to prioritise optimisation and investment in technology to enhance efficiencies and consumer experience.”

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