RBS to shutter one-fifth of branches

RBS to shutter one-fifth of branches

The Royal Bank of Scotland (RBS) has revealed plans to close a further 18 out of its 86 branches, including three in Edinburgh.

The closures, which are part of a cost-cutting strategy, come as the bank’s owner, Natwest, aims to streamline operations and adapt to changing customer habits.

RBS has cited the increasing shift towards digital banking, with over 80% of its active current account holders now utilising digital services. However, the bank has assured customers that it remains committed to its branch network, pledging no further reviews until at least 2026.



Despite assurances, the proposed closures have sparked concerns from unions and local communities. Esther O’hara, Unite industrial officer, described the move as a “massive blow” to both the workforce and the communities served by the affected branches, The Scotsman reports.

Criticism has also been directed towards the Natwest Group’s profitability, with pre-tax profits rising by 20% to £6.2 billion last year. Questions have been raised regarding the bank’s responsibility to its workforce and customers, particularly given its significant taxpayer ownership.

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