Specialising in the supply of all vending solutions, from small table-top coffee machines to larger snack and drink vendors, the family-run company employs 16 members of staff and is confident that the CBILS funding will enable it to retain its workforce post-COVID-19.  

Based in Dalgety Bay, Ideal vending has three additional satellite depots in Swindon, Manchester, and Milton Keynes, allowing them to offer everything from one-off unit sales to fully managed vending services across Scotland, Manchester, the Midlands and London.  

Currently, Ideal Vending has clients in both the public and private sectors, including those in the NHS, hospitality, office and workplace spaces, retail, convenience, leisure, and education, with the majority pausing services temporarily as organisations remained closed. 

Stewart Hamilton Snr, managing director, Ideal Vending and Coffee Services Limited, said: “Like many other businesses, we have had to adapt to the pandemic quickly and efficiently. The majority of our income has been wiped out in recent months, but it’s vital to keep the cogs turning to ensure our business and our staff are sheltered from the impact of COVID-19. 

“The excellent communication, support and quick turnaround in securing the CBILS funding by Mark at Royal Bank of Scotland, has given us significant confidence to operate a skeleton staff in order to continue serving our customers in the NHS and ramp business back up when conditions allow.” 

Despite a challenging period still ahead, Ideal Vending and Coffee Services Limited is confident that the sector will have a promising future, with plans in the pipeline to streamline and advance their unique offerings. 

Mark Goodall, relationship manager at Royal Bank of Scotland, added: “Helping and being close to our customers, working together to find the right financial solutions is crucial at a time like this. The CBILS loan has been vital in assisting Ideal Vending’s operations, and I look forward to supporting the business with a strong recovery in the coming months.”