Richard Dunne

OnePatch was launched two years ago by web developer brothers Richard and Brendan Dunne after a customer asked if they could help stop him ‘overselling.’ This usually happens when products sell out on one site but still show as available on another.

The brothers went on to develop software that allows online sellers to manage their orders, products, inventory, customers and shipping across multiple marketplaces, such as Amazon, eBay, Etsy and the seller’s own website.

eBay, which has 1.7 billion listings and 185 million buyers on its marketplace, spotted OnePatch last October, and asked if the company would join its ‘Partner Growth Initiative’, with the aim of improving the selling experience for the 300,000 small and medium-sized businesses trading on the platform.

Richard Dunne, OnePatch chief executive and co-founder, said: “eBay is a worldwide brand and one of the biggest marketplaces in the world. So it’s amazing for OnePatch firstly to be found and respected by eBay for what we do. And secondly for them to ask us to help them improve the eBay experience for sellers and buyers.

“Brendan and I originally started selling on eBay 14 years ago – which was our first online selling activity. So, to come around full circle again is really cool. We both have lots of experience with eBay, both as sellers ourselves and then working with eBay SMEs through our web development business.”

A key attraction of the OnePatch product is its ability to automate the whole process of setting up and running and online shop.

Richard Dunne continued: “If you have a website with, say, 5,000 products on it, we can automate the process of taking them from your website and putting them directly onto eBay within a couple of clicks. So you don’t have to do a lot of work to achieve that. And for eBay, it’s a way to help sellers get more products onto their platform.”

Andy Richardson, head of business development at eBay UK, added: “eBay aims to provide a platform for our 300,000 small businesses to succeed and grow online. To help eBay entrepreneurs across the country tap into the opportunities of online selling, we need to continually collaborate with innovative technology partners that help bring simplicity and convenience to the process of setting up and running an eBay business.

“OnePatch is one of those companies. The software it provides will help our sellers streamline their operations and ultimately improve the buying experience for the 29 million customers who shop on eBay UK.”

OnePatch has offices in the UK, India and Ireland and plans for further overseas expansion with a current workforce of 20 employees.