Greenock and Renfrewshire credit unions merge to serve over 11,000 across West of Scotland

Greenock and Renfrewshire credit unions merge to serve over 11,000 across West of Scotland

Right Way Credit Union's Paisley branch

Greenock credit union Tail O’ The Bank (TOTB CU) has completed a successful merger with Right Way Credit Union, a well-established community credit union based in Renfrewshire.

The move comes after TOTB CU board of directors and members approved the changes in September 2023.

In recent years, the not-for-profit organisation has seen a reduction in volunteers who help with the running of the business along with an increase to regulatory reporting. All these changes have made the day-to-day running more challenging for their volunteer board of directors.



This strategic alliance comes as part of an ongoing commitment to ensure the long-term sustainability and growth for TOTB and their members. The merger will see TOTB CU join forces with Right Way Credit Union, which serves over 5,000 members across the West of Scotland.

Greenock and Renfrewshire credit unions merge to serve over 11,000 across West of Scotland

Pictured (L-R): Right Way's marketing and business development officer Paula Dinnett, office manager Louise Surtees, and CEO Karen Wallace

Karen Wallace, chief executive officer of Right Way Credit Union, said: “Celebrating the merger marks an exciting new chapter for both our credit unions.

“By joining forces, we’re not only expanding our reach to serve over 11,000 people across the West of Scotland but shows our commitment across the credit union sector in delivering exceptional member service.

“The merger will see a wealth of opportunities ensuring that we can better support our valued members in achieving their financial goals.”

The move will also see an enhancement to the level of products and services in which the credit union provide to the people of Inverclyde. Available online services are improving including a mobile app, where members can access their accounts on the go without having to visit the office. The office on Kilblain Street will remain part of the community for those who would rather visit.

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