Grafterr Enterprise, a point-of-sale (POS) and management software, is tailored for multi-site food and beverage enterprises, integrating services like POS, customer self-checkouts, staff management and stock control into a single, efficient platform.

The firm has successfully completed four and a half years of research and development, with 14 UK hospitality multi-site clients already adopting the platform weeks after launch. Grafterr Enterprise provides real-time customer insights, sales reporting, and comprehensive operational control across varying locations and regions, replacing and streamlining multiple systems typically required by restaurants and fast-food businesses.

Andrew Gibbon, Grafterr’s COO, noted: “Multi-location and franchise businesses often scale very quickly, but they struggle to have the correct operational infrastructure in place first.

“Operators are using multiple different system from multiple different providers: one provider for POS, a second for online ordering, a third software for staff management and so on.

“This is only exacerbated further when new franchisees choose to again use different providers across different locations, giving business leaders no visibility across their sales or store operations.”

He continued: “Expanding into multiple sites is an exciting time for any business, but poor visibility and management often slows down new location growth.

“Lack of oversight and control of operations becomes more fragmented due to multiple dashboards, multiple datasets, unreconciled reports, and increased costs from different suppliers. By utilising Grafterr, restaurateurs can overcome these obstacles.”

This enterprise product, developed after Grafterr’s rebrand from ePOS Hybrid and the launch of Grafterr GO!, a payment app, in March 2023, is the company’s second new product this year.

Bhas Kalangi, founder and CEO at Grafterr, said: “Our rebrand marked the beginning of a brand new phase of innovation for the business, continuing to diversify our range of award-winning and market leading products.

“With the launch Grafterr Enterprise, our second new product this year, we’re excited to continue to bring new innovative products to market.”