CMS helps clients to transform their back office operational efficiency and improve the ultimate end customer experience through the implementation of a suite of workforce optimisation technologies, delivered through its platform, OPX.

The software currently supports organisations with multiple tools including task allocation, ensuring the correctly skilled staff are working on the most suitable jobs at the right time, and employee time analysis.

The transaction will allow the business to invest further in the OPX platform, enhancing its capabilities and building out further AI functionality into its modular software suite.

Funding will also support its growing sales function to service global operators, including current opportunities in the US, as well as embarking on a number of strategically significant international partnerships to expand its customer reach.

Craig McGill, investment manager at Maven, said: “CMS has built an impressive platform that can transform many businesses across different industries. Alex and the senior team are all highly driven, experienced individuals with a genuine entrepreneurial focus and we look forward to supporting the business as it enters this exciting next phase of growth.”

Alex Allan, CEO at CMS, said: “I am delighted to be working with Maven. We didn’t want a passive investor and it was clear from the early conversations with Craig and the team at Maven that their market experience and contact base will help accelerate our growth, which in turn will allow us to deliver better customer experience, accelerate our AI technology roadmap and develop new markets.”

Mark Sterritt, director for nations and regions funds at the British Business Bank, said: “The Investment Fund for Scotland was set up to support a nation of entrepreneurs, reflecting the critical role access to finance plays at every stage of their journey.

“Technology continues to be a high-growth sector for the Scottish economy and CMS is a great example of a business using specialist software to help companies all over the world to work more effectively and efficiently. We look forward to playing a part in the firm’s future growth.”

This marks the seventh investment made by IFS Maven Equity Finance. The £150m IFS covers the whole of Scotland and provides loans from £25,000 to £2 million and equity investment up to £5 million to help a range of small and medium sized businesses to start up, scale up or stay ahead.