This move, implemented after a successful trial, is credited with enhancing productivity and team morale. With a strong focus on staff development and retention, the firm has increased its workforce from 22 to 30 since September 2022.

Billy Smith, director of Complete Clarity Solicitors and Simplicity Legal, said: “Our focus in the year has been to make the four-day working week a permanent part of our approach to professional practice.

“We found throughout the pilot that the option to work condensed hours, with Mondays or Fridays off, boosted both our productivity and team spirit, so we decided this was an advantage we would need to make permanent.

“I’m not sure how many legal practices operate on the same four-day week basis as we do but since we have also found it a tremendous aid to the recruitment of quality staff, I’d suggest they may be missing out.

“Our numbers, uplifted turnover in the year, show that by driving towards the best working environment encourages our staff to deliver exceptional service levels and, ultimately, high-level client satisfaction.”

In January this year the firm moved to a departmental structure – family law, dispute resolution, housing, private client, employment and business and property. This delineation has also aided retention and recruitment as well as finding favour with clients who now find it easier to identify the firm’s strengths.

Emma King, director of Complete Clarity Solicitors and Simplicity Legal, said: “We had our best quarter’s trading ever this year and anticipate that this will continue as we make consistent incremental improvements in the expertise of our legal team and enhance the quality of our offering to clients.”