9 in 10 Scottish business leaders say flexible working has helped their business

Almost 9 in 10 (87%) of Scottish business leaders who offer flexible working say it has had a positive impact on their business, a Yougov report reveals.

9 in 10 Scottish business leaders say flexible working has helped their business

The report was carried out by YouGov last month for Family Friendly Working Scotland.

The survey revealed that more than 250 Scottish senior business decision-makers demonstrate clear business benefits from offering flexibility.



Half of the surveyed business leaders also said offering flexible working has had a ‘very positive’ impact on the business overall and 38% said it had a ‘fairly positive’ impact.

Only 2% felt it had any negative effect.

Senior Scottish business leaders surveyed who offer flexibility to employees said it had led to the following business benefits:

  • Increased productivity among employees - 37%
  • Reduced business costs, such as office space or recruitment and training - 26%
  • Increased profit – 17%
  • Better staff retention – 40%
  • Better recruitment of key talent – 24%
  • Better employee mental health and wellbeing – 40%
  • Reduced staff sickness absence – 30%
  • Increased equality and diversity among employees – 27%
  • Better employee engagement – 45%
  • Improved work-life balance across the business - 55%

The survey also highlighted that more than two thirds (68%) of Scottish business leaders surveyed reported good working practices around flexible working, with 43% saying their business had a very flexible working culture and that flexible working was accepted as the norm.

While a quarter (25%) said they had some really good practices in place for flexible working and many people had the opportunity to work flexibly. As a minimum, organisations are legally required to consider requests for flexible working from employees who have been employed at least 26 weeks.

Nikki Slowey, co-director of Family Friendly Working Scotland, said: “Flexible working is good for business. The fact we’re hearing this from business leaders themselves proves flexibility is not a favour to employees in special circumstances, it genuinely makes good business sense.

“There’s still a huge unmet demand for flexible working and the desire for flexibility is universal across gender, age, and whether or not someone is a parent. We hope employers and workers are encouraged by these figures and use National Work Life Week to explore how they can incorporate more flexibility to improve work-life balance and boost the business.”

The most common forms of flexible working that Scottish senior business decision-makers said were available to employees were:

  • Working from home - 53%
  • Time away for personal appointments - 48%
  • Informal or ad-hoc adjustments such as leaving early and working from home – 41%
  • Part-time hours – 39%
  • Flexitime - allowing employees to work a set number of hours but with a choice over the start and finish times – 38%
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